What are "Hosted" IP Services?
Intercel Telecom Group's Hosted IP services are a range of carrier-class IP services that are hosted on the ITG communications network. ITG operates with lower capital expenditures and operating costs than traditional wire line telephone or cell phone providers by employing IP technologies, such as Voice over IP (VoIP), to provide telecommunications services. ITG's cost savings are passed on to Intercel's customers.

Traditional telephony requires an expensive to build and maintain central office infrastructure. In contrast, VoIP calls are routed over the Internet to a less expensive ITG softswitch, and then handed off to a carrier for termination. In addition, traditional wire line networks use dedicated circuits that allot fixed bandwidth to a call for its duration, whether or not the full bandwidth is required. VoIP uses bandwidth more efficiently, allocating bandwidth based on usage at any given moment.

Our customers do not need to invest in an expensive infrastructure or negotiate contracts with carriers. They are able to go to market quickly with a complete "white label" package to add recurring revenues to their bottom line by offering ITG's services to consumers.

What is a VNO?
ITG's white label hosted ITG services enable our Virtual Network Operators (VNOs) to share the costs of delivering the services. A VNO shares ITG's softswitch platform (a secure partition) with other VNOs, owns no network assets, and has an agreement with ITG to resell VoIP services.

For more information: Become a VNO

What are the benefits of being an ITG VNO?
VNO's reap significant time and cost-savings benefits with ITG's hosted platform:

Save time
• shortened time to market with an already configured platform
• immediate access to an established global, wholesale network
• no lengthy contract negotiations with carriers and Telco Vendors
• no need to build and maintain an economical network

Convenience
• access to a wide range of feature rich VoIP services, includes a Virtual IP PBX and a SIP Trunking solution
• access to a global customer base
• ability to create a consistent, stable, recurring revenue stream

Savings
• no need of additional technical expertise to maintain platform
• no term commitments and deposits with carriers
• low wholesale rates to over 220 countries
• find the essential tools to make additional monies in one location
• low start-up cost - no need to purchase the equipment, licenses, billing software, and back office applications required to provide VoIP service

Why would a consumer subscribe to VoIP?
Consumer's benefit from the convenience and savings of subscribing to VoIP.

Convenience
• connect through a standard touch tone telephone
• eliminates need for installation of expensive traditional PBX
• access in underserved areas - where traditional phone lines and cell phone towers don't reach
• select an area code from anywhere
• mobile access - take it anywhere there is an Internet connection

Savings
• on net calls are free
• low cost Customer Premise Equipment (CPE) is affordable
• eliminates high cost of traditional PBX installations
• enterprises with a Virtual PBX save by calling extensions in other locations through the Internet
• enterprises can connect legacy IP PBXs to carrier cloud through the Internet using SIP trunking rather than traditional carriers

Why would a business subscribe to VoIP?
ITG's Hosted IP Services include flexible and adaptive approaches to business communications for the enterprise consumer. ITG offers solutions for businesses with existing IP enabled PBXs, as well as an ITG VPBX solution. IP enabled PBXs (Private Branch Exchanges) are complete phone systems that provide advanced telephony features and services between VoIP and PSTN networks.

Enterprise consumers benefit from the convenience and cost saving of ITG solutions:

Savings
• CapEx savings - no investment in expensive PBX equipment
• on-going cost savings - free On-net calling between offices
• unlimited inbound calling across a single all access DID

Convenience
• an easy access web based management interface
• effortless extension moves, adds and changes
• an Interactive Voice Response (IVR) system with easy to configure menus
• easy to add or edit queues

ITG's VPBX includes all typical PBX applications, such as voicemail, conferencing, and unified messaging. To increase reliability and migration options, a mixed environment with both VoIP services and PSTN services is possible. In the event the Internet connection goes down, VoIP lines can be configured to failover to PSTN lines.